= Peti.pk - Pakistan's Smartest Shopping Destination
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Return & Refund Policy

7-Day Return Window

If your product arrives damaged or defective, you may request a replacement within 7 days of delivery.

How to Request a Return

Contact us via WhatsApp (+92 318 0562276) with your order number and a photo/video of the issue. Our team will guide you through the replacement process.

Non-Returnable Items

Products damaged due to misuse, or items without original packaging, may not be eligible for return.

Refunds

Since Peti.pk primarily operates on Cash on Delivery, refunds are typically processed as store credit or replacement rather than a cash refund, unless otherwise agreed.

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